Healthcare Areas
Also in this section
- Primary Healthcare
- Clinical care
- Delivery of care
- Patient experience
- Patients’ experience with primary care providers’ listening
- Patients’ rating of primary care provider’s explanations
- Patients’ experience with appointment length
- Patients’ experience with primary care provider’s respect
- Patients’ experiences with their primary care provider involving them in care decisions
- Patient experience with care coordination
- Patient experience with primary care provider availability
- Patients’ overall experience with their primary care provider
- Emergency Department
- Wait times
- EMS response time for life-threatening events
- Time spent by EMS at hospital
- Patient time to see an emergency doctor
- Patient emergency department total length of stay (LOS)
- Length of time emergency department patients wait for a hospital bed after a decision to admit
- Time to get X-ray completed
- Emergency department volumes
- Delivery of care
- Hospital patients who require an alternate level of care
- Length of patient hospital stay compared to Canadian average length of hospital stay
- Patients who left without being seen (LWBS) by an emergency department doctor
- Patients waiting in the emergency department for a hospital bed
- Hospital occupancy
- Patient experience
- Patient experience with staff introductions
- Patient experience with communication about follow-up care
- Patient experience with help for pain
- Communication with patients about possible side effects of medicines
- Patient reason for emergency department visit
- Overall patient experience with emergency department communication
- Overall rating of care
- Highlight Meaningful Changes
- Wait times
- Hospital Care
- Delivery of care
- Patient experience
- Overall rating of care
- Patient experience with talking with staff about help needed at home
- Patient experience with staff helping with pain
- Patient experience with information about their condition and treatment
- Patient experience with involvement in care decisions
- Patient experience with communication with nurses and doctors
- Client experience
- Thinking of the home care services you received through a government home care program, did these services help you stay at home?
- How often did professional home care staff listen carefully to you?
- How often were you satisfied with the way your personal care service concerns were handled?
- Your personal care staff had a warm presence?
- Did professional home care services meet your needs for setting up your home so you could move around safely?
- How do you feel about the number of different professional care staff you have had?
- Did professional home care services meet your needs for managing your pain?
- How often did personal care staff listen carefully to you?
- How often did personal care staff explain things in a way that was easy to understand?
- Your personal care staff were very supportive when they talked with you?
- How often did professional home care staff explain things in a way that was easy to understand?
- You felt that your personal care staff were attentive to you?
- Overall how would you rate your personal care services?
- How do you feel about the number of different personal care staff you have had?
- Overall how would you rate your professional home care services?
- Overall how would you rate the quality of your home care services?
- Clinical care
- Symptoms of delirium
- Mood worsened from symptoms of depression
- Behavioural symptoms improved
- Inappropriate use of antipsychotics
- Worsening pain
- New pressure ulcers
- Physical restraint use
- Unexplained weight loss
- Cognitive performance
- Frailty and risk of health decline
- Potential depression
- Activities of daily living
- Delivery of care
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Family experience of resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family experience with staff responsiveness
- Family overall rating of care
- Resident experience
- Resident overall experience
- Resident experiences with sharing concerns
- Resident experiences with rules
- Resident experiences with independence
- Resident experiences with feeling safe
- Resident experiences with activities
- Resident experience with getting their healthcare needs met
- Resident experience with food
- Resident experience with decision-making
- Delivery of care
- Resident experience
- Resident experience with decision-making
- Resident experience with food
- Resident experience with getting their healthcare needs met
- Resident experiences with sharing concerns
- Resident experiences with feeling safe
- Resident experiences with independence
- Resident experiences with rules
- Resident experiences with activities
- Resident overall experience
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family overall rating of care
Hospital Care
Length of patient hospital stay compared to Canadian average
Percentage of time patients spent in the hospital compared to the average stay in the hospital for similar types of patients in Canada (expected number of days in the hospital determined by Canadian Institute for Health Information). (See data definition)
- *Data courtesy of Alberta Health Services. Please note: Delivery of care measures exclude the remaining smaller hospitals because data is inconsistent at these hospitals.
What do you see?
- Are there any trends over time at the hospital where you work or would be most likely to visit?
- Are there differences in length of patient hospital stay between hospitals of the same type (e.g., Large Urban)?
- Could the number of patients who visited each hospital be a reason for the differences that you see between sites?
Why is it meaningful?
- Whether you’re a patient, provider, or health system administrator, thinking about this measure can start conversations and lead to solutions for improved quality of healthcare.
- Do you see successes worth highlighting or opportunities for improvement?
Understanding “length of patient hospital stay compared to Canadian average”
This chart provides information about the number of days patients stayed in the hospital compared to the expected length of stay for a typical patient. The expected length of stay is based on a comparison with patients with similar conditions across Canada (determined by Canadian Institute for Health Information), and is also adjusted for factors like age, other illnesses, and risk factors.
The efficiency of the emergency department is often dependent on the efficiency of the hospital, and the healthcare system as a whole. By reviewing this expected length of stay compared to patients’ total actual* length of stay, administrators can examine how efficiently beds were being used in the hospital. When the length of hospital stay is lower than the Canadian average (illustrated on the graph with the dotted horizontal line), it represents an efficiency in overall length of stay, since patients are being discharged from the hospital in less time than the Canadian average.
When the length of hospital stay is higher than the Canadian average, this may result in longer wait times for patients in the emergency department waiting for a hospital bed.
Looking at the differences between hospitals on this chart, or differences within each hospital over time, can highlight opportunities for improvement. When this information is compared to other information, like the average number of admitted patients in the emergency department waiting for a hospital bed, we can get a more accurate idea of whether hospital efficiency might be impacting emergency department operations. Hospital occupancy can be affected by this measure.
*The total actual length of stay days used to calculate the numbers in this graph excludes the additional days a patient may have spent in hospital after they were re-classified as a patient waiting for alternative care (e.g., continuing care or rehabilitation unit).
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Results for November 2019 to March 2020 are not available for the University of Alberta Hospital and the Stollery Children’s Hospital.