Healthcare Areas
Also in this section
- Primary Healthcare
- Clinical care
- Delivery of care
- Patient experience
- Patients’ experience with family doctors’ listening
- Patients’ rating of family doctor’s explanations
- Patients’ experience with appointment length
- Patients’ experience with family doctor’s respect
- Patients’ experiences with their doctor involving them in care decisions
- Patient experience with care coordination
- Patient experience with family doctor availability
- Patients’ overall experience with their family doctor
- Emergency Department
- Wait times
- EMS response time for life-threatening events
- Time spent by EMS at hospital
- Patient time to see an emergency doctor
- Patient emergency department total length of stay (LOS)
- Length of time emergency department patients wait for a hospital bed after a decision to admit
- Time to get X-ray completed
- Emergency department volumes
- Delivery of care
- Hospital patients who require an alternate level of care
- Length of patient hospital stay compared to Canadian average length of hospital stay
- Patients who left without being seen (LWBS) by an emergency department doctor
- Patients waiting in the emergency department for a hospital bed
- Hospital occupancy
- Patient experience
- Patient experience with staff introductions
- Patient experience with communication about follow-up care
- Patient experience with help for pain
- Communication with patients about possible side effects of medicines
- Patient reason for emergency department visit
- Overall patient experience with emergency department communication
- Overall rating of care
- Highlight Meaningful Changes
- Wait times
- Hospital Care
- Patient experience
- Overall rating of care
- Patient experience with talking with staff about help needed at home
- Patient experience with staff helping with pain
- Patient experience with information about their condition and treatment
- Patient experience with involvement in care decisions
- Patient experience with communication with nurses and doctors
- Patient experience
- Delivery of care
- Client experience
- Client experience with courtesy and respect
- Client experience with listening
- Client experience with reaching their case manager
- Client experience with case manager (help with community services)
- Client experience with care plan involvement
- Client experience with care plan meeting needs
- Client experience with independence (home set-up)
- Client experience with independence (staff encouragement)
- Client experience with personal care staff capability
- Client experience with communication about a visit cancellation
- Client experience with pain management
- Client experience with reviewing medications
- Client experience with help to stay at home
- Client experience with family doctor being informed
- Client overall care experience
- Delivery of Care
- Resident Experience
- Resident experience of staff treating them with respect
- Resident experience with decision-making
- Resident experience with food
- Resident experience with getting their healthcare needs met
- Resident experiences with staff dependability
- Resident experiences with sharing concerns
- Resident experiences with feeling safe
- Resident experience with personal connections with staff
- Resident experiences with independence
- Resident experiences with rules
- Resident experiences with activities
- Resident overall experience
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family overall rating of care
- Clinical care
- Symptoms of delirium
- Mood worsened from symptoms of depression
- Behavioural symptoms improved
- Inappropriate use of antipsychotics
- Worsening pain
- New pressure ulcers
- Physical restraint use
- Unexplained weight loss
- Cognitive performance
- Frailty and risk of health decline
- Potential depression
- Activities of daily living
- Delivery of care
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Family experience with presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family experience with staff responsiveness
- Family overall rating of care


Emergency Department
Length of patient hospital stay compared to Canadian average length of hospital stay
Percentage of time patients spent in the hospital compared to the average stay in the hospital for similar types of patients in Canada (expected number of days in the hospital determined by the Canadian Institute for Health Information). (see data dictionary).
*Data courtesy of Alberta Health Services
What do you see?
- Are there any trends over time at the hospital where you work or would be most likely to visit?
- Are there differences in patients’ length of stay between hospitals of the same type (e.g., Large Urban)?
- Do some facilities have consistently longer hospital stays than the Canadian average? Are there times of the year when this changes?
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Why is it meaningful?
- Is there a relationship between this data and another healthcare area?
- Do you see successes worth highlighting or opportunities for improvement?
Understanding "length of patient hospital stay compared to Canadian average length of hospital stay"
This chart provides information about the number of days patients stayed in the hospital compared to the expected length of stay for a typical patient. The expected length of stay is based on a comparison with patients with similar conditions across Canada (determined by the Canadian Institute for Health Information), and is also adjusted for factors like age, other illnesses, and risk factors.
The efficiency of the emergency department is often dependent on the efficiency of the hospital, and the healthcare system as a whole. By reviewing this expected length of stay compared to patients’ total actual* length of stay, administrators can examine how efficiently beds were being used in the hospital. When the length of hospital stay is lower than the Canadian average (illustrated on the graph with the dotted horizontal line), it represents an efficiency in overall length of stay, since patients are being discharged from the hospital in less time than the Canadian average.
When the length of hospital stay is higher than the Canadian average, this may result in longer wait times for patients in the emergency department waiting for a hospital bed.
Looking at the differences between hospitals on this chart, or differences within each hospital over time, can highlight opportunities for improvement. When this information is compared to other information, like the average number of admitted patients in the emergency department waiting for a hospital bed, we can get a more accurate idea of whether hospital efficiency might be impacting emergency department operations. Hospital occupancy can be affected by this measure.
*The total actual length of stay days used to calculate the numbers in this graph excludes the additional days a patient may have spent in hospital after they were re-classified as a patient waiting for alternative care (e.g., continuing care or rehabilitation unit).
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Results for November 2019 to March 2020 are not available for the University of Alberta Hospital and the Stollery Children’s Hospital.
Alberta Quality Matrix for Health
The Health Quality Council of Alberta uses the Alberta Quality Matrix for Health as a way of organizing information and thinking around the complexity of the healthcare system. This measure can be used as input to assess the emergency department’s performance in these dimensions of quality: Accessibility and Efficiency.