Healthcare Areas
Also in this section
- Primary Healthcare
- Clinical care
- Delivery of care
- Patient experience
- Patients’ experience with family doctors’ listening
- Patients’ rating of family doctor’s explanations
- Patients’ experience with appointment length
- Patients’ experience with family doctor’s respect
- Patients’ experiences with their doctor involving them in care decisions
- Patient experience with care coordination
- Patient experience with family doctor availability
- Patients’ overall experience with their family doctor
- Emergency Department
- Wait times
- EMS response time for life-threatening events
- Time spent by EMS at hospital
- Patient time to see an emergency doctor
- Patient emergency department total length of stay (LOS)
- Length of time emergency department patients wait for a hospital bed after a decision to admit
- Time to get X-ray completed
- Emergency department volumes
- Delivery of care
- Hospital patients who require an alternate level of care
- Length of patient hospital stay compared to Canadian average length of hospital stay
- Patients who left without being seen (LWBS) by an emergency department doctor
- Patients waiting in the emergency department for a hospital bed
- Hospital occupancy
- Patient experience
- Patient experience with staff introductions
- Patient experience with communication about follow-up care
- Patient experience with help for pain
- Communication with patients about possible side effects of medicines
- Patient reason for emergency department visit
- Overall patient experience with emergency department communication
- Overall rating of care
- Highlight Meaningful Changes
- Wait times
- Hospital Care
- Delivery of care
- Patient experience
- Overall rating of care
- Patient experience with talking with staff about help needed at home
- Patient experience with staff helping with pain
- Patient experience with information about their condition and treatment
- Patient experience with involvement in care decisions
- Patient experience with communication with nurses and doctors
- Client experience
- Client experience with courtesy and respect
- Client experience with listening
- Client experience with reaching their case manager
- Client experience with case manager (help with community services)
- Client experience with care plan involvement
- Client experience with care plan meeting needs
- Client experience with independence (home set-up)
- Client experience with independence (staff encouragement)
- Client experience with personal care staff capability
- Client experience with communication about a visit cancellation
- Client experience with pain management
- Client experience with reviewing medications
- Client experience with help to stay at home
- Client experience with family doctor being informed
- Client overall care experience
- Delivery of Care
- Resident Experience
- Resident experience of staff treating them with respect
- Resident experience with decision-making
- Resident experience with food
- Resident experience with getting their healthcare needs met
- Resident experiences with staff dependability
- Resident experiences with sharing concerns
- Resident experiences with feeling safe
- Resident experience with personal connections with staff
- Resident experiences with independence
- Resident experiences with rules
- Resident experiences with activities
- Resident overall experience
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family overall rating of care
- Clinical care
- Symptoms of delirium
- Mood worsened from symptoms of depression
- Behavioural symptoms improved
- Inappropriate use of antipsychotics
- Worsening pain
- New pressure ulcers
- Physical restraint use
- Unexplained weight loss
- Cognitive performance
- Frailty and risk of health decline
- Potential depression
- Activities of daily living
- Delivery of care
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Family experience with presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family experience with staff responsiveness
- Family overall rating of care


Primary Healthcare
Influenza vaccination rates for selected high-risk groups
Percentage of people in groups that are at high risk of complications from influenza, who received the influenza vaccine. (see data definition)
*Data courtesy of Alberta Health Services and Alberta Health
What do you see?
- Are there differences in the percentage of people who received an influenza vaccine between AHS Zones or PCNs that are mainly urban (e.g., Calgary, Edmonton) compared to those that are mainly rural (e.g., North, Central, South)? What factors could account for this?
- Are there differences between the percentage of people in different high-risk groups who received an influenza vaccine? What could be done to increase the number of people in these groups who get vaccinated?
- Is the percentage of patients in these high-risk groups who receive the influenza vaccine increasing over time?
Understanding influenza vaccination rates
The influenza vaccine reduces the risk of getting influenza (‘the flu’) for people who are vaccinated and those they come in contact with. Influenza is a viral infection of the nose, throat, and lungs. Serious symptoms and complications of influenza (e.g., difficulty breathing, pneumonia, death) are more common in some groups of people like those in the high-risk groups reported above. The infection is easily spread through the air which makes prevention by using the vaccine a major public health priority.
The viruses that cause influenza change from year to year, so people need to get the vaccine each year to prevent an infection with the strains of virus expected to be active that year. In Alberta, the vaccine is free to everyone six months of age or older. Beginning in late October, the influenza vaccine is widely available at public health clinics, pharmacies, doctor offices, and through some company health and safety programs.
The priority is on ensuring that people in high risk groups are vaccinated. Healthy people should also get the vaccine to help prevent the infection from spreading to people in high risk groups. The primary care system has a major role to play in both recommending and providing the vaccine.
Considerations when viewing the results
- The data includes people who received an influenza vaccine from Alberta Health Services public health clinics, community pharmacists, and doctors. It does not include people who received a vaccine from medical office staff (unless billed by the doctor), primary care network staff (e.g., nurses, pharmacists), or through an employer work-based health and safety program.
Alberta Quality Matrix for Health
The Health Quality Council of Alberta uses the Alberta Quality Matrix for Health as a way of organizing information and thinking around the complexity of the healthcare system. This measure can be used as input to assess primary healthcare’s performance in these dimensions of quality: Acceptability, Appropriateness, Effectiveness, and Safety.