Healthcare Areas
Also in this section
- Primary Healthcare
- Clinical care
- Delivery of care
- Patient experience
- Patients’ experience with family doctors’ listening
- Patients’ rating of family doctor’s explanations
- Patients’ experience with appointment length
- Patients’ experience with family doctor’s respect
- Patients’ experiences with their doctor involving them in care decisions
- Patient experience with care coordination
- Patient experience with family doctor availability
- Patients’ overall experience with their family doctor
- Emergency Department
- Wait times
- EMS response time for life-threatening events
- Time spent by EMS at hospital
- Patient time to see an emergency doctor
- Patient emergency department total length of stay (LOS)
- Length of time emergency department patients wait for a hospital bed after a decision to admit
- Time to get X-ray completed
- Emergency department volumes
- Delivery of care
- Hospital patients who require an alternate level of care
- Length of patient hospital stay compared to Canadian average length of hospital stay
- Patients who left without being seen (LWBS) by an emergency department doctor
- Patients waiting in the emergency department for a hospital bed
- Hospital occupancy
- Patient experience
- Patient experience with staff introductions
- Patient experience with communication about follow-up care
- Patient experience with help for pain
- Communication with patients about possible side effects of medicines
- Patient reason for emergency department visit
- Overall patient experience with emergency department communication
- Overall rating of care
- Highlight Meaningful Changes
- Wait times
- Hospital Care
- Delivery of care
- Patient experience
- Overall rating of care
- Patient experience with talking with staff about help needed at home
- Patient experience with staff helping with pain
- Patient experience with information about their condition and treatment
- Patient experience with involvement in care decisions
- Patient experience with communication with nurses and doctors
- Client experience
- Client experience with courtesy and respect
- Client experience with listening
- Client experience with reaching their case manager
- Client experience with case manager (help with community services)
- Client experience with care plan involvement
- Client experience with care plan meeting needs
- Client experience with independence (home set-up)
- Client experience with independence (staff encouragement)
- Client experience with personal care staff capability
- Client experience with communication about a visit cancellation
- Client experience with pain management
- Client experience with reviewing medications
- Client experience with help to stay at home
- Client experience with family doctor being informed
- Client overall care experience
- Delivery of Care
- Resident Experience
- Resident experience of staff treating them with respect
- Resident experience with decision-making
- Resident experience with food
- Resident experience with getting their healthcare needs met
- Resident experiences with staff dependability
- Resident experiences with sharing concerns
- Resident experiences with feeling safe
- Resident experience with personal connections with staff
- Resident experiences with independence
- Resident experiences with rules
- Resident experiences with activities
- Resident overall experience
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family overall rating of care
- Clinical care
- Symptoms of delirium
- Mood worsened from symptoms of depression
- Behavioural symptoms improved
- Inappropriate use of antipsychotics
- Worsening pain
- New pressure ulcers
- Physical restraint use
- Unexplained weight loss
- Cognitive performance
- Frailty and risk of health decline
- Potential depression
- Activities of daily living
- Delivery of care
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Family experience with presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family experience with staff responsiveness
- Family overall rating of care


Long Term Care
Frailty and risk of health decline
Percentage of long term care residents showing signs of frailty and risk of decline in health. (see data dictionary)
What do you think?
- Looking at these results, are there differences between categories? Over time? Between zones?
Understanding "frailty and risk of health decline"
Information in this chart comes from the Changes in Health, End-Stage Disease, Signs, and Symptoms Scale (CHESS) and shows the proportion of residents at risk of decline in health across the population of long term care residents in Alberta.
This scale measures frailty, health instability, and decline in health status among long term care residents, some of whom have end-stage disease diagnoses. This assessment considers the resident’s status over the last 90 days and evaluates common signs of poor health, including decreased appetite, dehydration, vomiting, weight loss, shortness of breath, as well as, worsened decision making, decline in activities of daily living, and end-stage disease.
The range of values for this assessment is 0 (no health instability) to 5 (very high health instability). A higher score on the scale indicates the presence of more medical complexity and a higher risk of serious decline in health status. Higher scores on this scale have also been found to predict adverse outcomes such as hospitalization and mortality (Hirdes, Frijters & Teare, 2003; Mor et al., 2011).
This chart shows the percentage of long term care residents who are stable or who have a low risk of decline (score of 0), intermediate risk of decline or moderately stable (score of 1), and a high risk of decline or unstable (score of 2 or more) over time.
The information in this chart can best inform system-level planning for quality improvement, program development, and resource allocation. This is because this data, when reported at an aggregate level, provides a description of the population that requires services in relation to frailty and risk of health decline. It does not describe the quality of care or services provided at a site.
Considerations when viewing the results
When thinking about this information, providers and leaders can consider a number of things to better understand these results. Some questions they should consider before taking action include:
- How would you describe the frailty and risk of health decline of the long term care resident population across Alberta? What might the proportion of long term care residents with a high risk of decline mean for program planning? Quality Improvement? Resource allocation?
- Given that the population of long term care residents in Alberta has varying levels of frailty and risk of health decline, what types of care, supports, and services are required to ensure safety and quality? Consider the different needs of residents and their families, sites, and zones.
- What are some leading care practices and interventions that can reduce the risk of adverse outcomes (e.g., dehydration, weight loss) for long term care residents with a higher risk of health decline? Are there additional opportunities to leverage these practices in Alberta?
Alberta Quality Matrix for Health
The Health Quality Council of Alberta uses the Alberta Quality Matrix for Health as a way of organizing information and thinking around the complexity of the healthcare system. This measure can be used as input to assess long term care’s performance in these dimensions of quality: Acceptability, Accessibility, Appropriateness, Effectiveness, Efficiency, and Safety.