Healthcare Areas
Also in this section
- Primary Healthcare
- Clinical care
- Delivery of care
- Patient experience
- Patients’ experience with family doctors’ listening
- Patients’ rating of family doctor’s explanations
- Patients’ experience with appointment length
- Patients’ experience with family doctor’s respect
- Patients’ experiences with their doctor involving them in care decisions
- Patient experience with care coordination
- Patient experience with family doctor availability
- Patients’ overall experience with their family doctor
- Emergency Department
- Wait times
- EMS response time for life-threatening events
- Time spent by EMS at hospital
- Patient time to see an emergency doctor
- Patient emergency department total length of stay (LOS)
- Length of time emergency department patients wait for a hospital bed after a decision to admit
- Time to get X-ray completed
- Emergency department volumes
- Delivery of care
- Hospital patients who require an alternate level of care
- Length of patient hospital stay compared to Canadian average length of hospital stay
- Patients who left without being seen (LWBS) by an emergency department doctor
- Patients waiting in the emergency department for a hospital bed
- Hospital occupancy
- Patient experience
- Patient experience with staff introductions
- Patient experience with communication about follow-up care
- Patient experience with help for pain
- Communication with patients about possible side effects of medicines
- Patient reason for emergency department visit
- Overall patient experience with emergency department communication
- Overall rating of care
- Highlight Meaningful Changes
- Wait times
- Hospital Care
- Delivery of care
- Patient experience
- Overall rating of care
- Patient experience with talking with staff about help needed at home
- Patient experience with staff helping with pain
- Patient experience with information about their condition and treatment
- Patient experience with involvement in care decisions
- Patient experience with communication with nurses and doctors
- Client experience
- Client experience with courtesy and respect
- Client experience with listening
- Client experience with reaching their case manager
- Client experience with case manager (help with community services)
- Client experience with care plan involvement
- Client experience with care plan meeting needs
- Client experience with independence (home set-up)
- Client experience with independence (staff encouragement)
- Client experience with personal care staff capability
- Client experience with communication about a visit cancellation
- Client experience with pain management
- Client experience with reviewing medications
- Client experience with help to stay at home
- Client experience with family doctor being informed
- Client overall care experience
- Delivery of Care
- Resident Experience
- Resident experience of staff treating them with respect
- Resident experience with decision-making
- Resident experience with food
- Resident experience with getting their healthcare needs met
- Resident experiences with staff dependability
- Resident experiences with sharing concerns
- Resident experiences with feeling safe
- Resident experience with personal connections with staff
- Resident experiences with independence
- Resident experiences with rules
- Resident experiences with activities
- Resident overall experience
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family overall rating of care
- Clinical care
- Symptoms of delirium
- Mood worsened from symptoms of depression
- Behavioural symptoms improved
- Inappropriate use of antipsychotics
- Worsening pain
- New pressure ulcers
- Physical restraint use
- Unexplained weight loss
- Cognitive performance
- Frailty and risk of health decline
- Potential depression
- Activities of daily living
- Delivery of care
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Family experience with presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family experience with staff responsiveness
- Family overall rating of care


Long Term Care
Activities of daily living
The level of independence with which long term care residents are able to perform various activities of daily living. (see data dictionary)
What do you think?
- Looking at these results, are there differences between categories? Over time? Between zones?
Whether you’re a resident, family member, provider, or health system administrator, thinking about the characteristics and needs of the population served is important and can start or inform conversations and lead to solutions for improved quality of healthcare.
Understanding "activities of daily living"
Information in this chart comes from the Activities of Daily Living Self-Performance Hierarchy Scale and shows the prevalence of long term care residents with different performance levels in relation to activities of daily living. Activities of daily living refer to the basic skills that a person requires in order to care for and look after one’s self and body (e.g., bathing, dressing).
The ability to perform activities of daily living depends on cognitive functioning as well as motor (e.g., balance) and perceptual abilities. Physical, cognitive, and sensory changes occur over time, which can impact functional performance. This scale describes a resident’s ability to perform four key activities of daily living during the last seven days at the time of assessment.
Each of these activities of daily living is evaluated to create an overall score that ranges from 0 (conducts task independently) to 6 (staff performed the task for the resident). A higher score indicates more impairment in the performance of activities of daily living.
This chart shows the percentage of long term care residents within each category of performance:
- Independent (score of 0): Resident can complete a task (e.g., dressing) independent of staff or others.
- Supervision required (score of 1): Resident requires oversight or prompting (e.g., cuing) to complete a task (e.g., dressing).
- Limited assistance required (score of 2): Resident is very involved in a task (e.g., dressing), but staff help providing non-weight bearing assistance, such as guiding limbs through a piece of clothing.
- Extensive assistance required (score of 3 or 4): Resident is involved in a task (e.g., dressing), but staff provide assistance and weight-bearing support, such as lifting legs to put into clothing.
- Dependent (score of 5 or 6): Resident is not involved in the task and staff perform the entire activity daily.
Considerations when viewing the results
When thinking about this information, providers and leaders can consider a number of things to better understand these results. Some questions they should consider before taking action include:
- How would you describe the degree of support that Alberta’s long term care population needs to complete activities of daily living? What might varying levels of independence mean for program planning? Quality improvement? Resource allocation?
- How can disease (e.g., Alzheimer’s disease, vascular dementia) impact the functional performance of long term care residents in relation to activities of daily living? What about motivational (e.g., offering activities that are of interest to the residents), organizational (e.g., culture of care), and/or environmental factors (e.g., size of the site, arrangement of furniture)? How can planning at the system level anticipate the impact of these factors, to best support long term care residents and help ensure quality of life and safety?
Alberta Quality Matrix for Health
The Health Quality Council of Alberta uses the Alberta Quality Matrix for Health as a way of organizing information and thinking around the complexity of the healthcare system. This measure can be used as input to assess long term care’s performance in these dimensions of quality: Acceptability, Accessibility, Appropriateness, Effectiveness, and Safety.