Healthcare Areas
Also in this section
- Primary Healthcare
- Clinical care
- Delivery of care
- Patient experience
- Patients’ experience with family doctors’ listening
- Patients’ rating of family doctor’s explanations
- Patients’ experience with appointment length
- Patients’ experience with family doctor’s respect
- Patients’ experiences with their doctor involving them in care decisions
- Patient experience with care coordination
- Patient experience with family doctor availability
- Patients’ overall experience with their family doctor
- Emergency Department
- Wait times
- EMS response time for life-threatening events
- Time spent by EMS at hospital
- Patient time to see an emergency doctor
- Patient emergency department total length of stay (LOS)
- Length of time emergency department patients wait for a hospital bed after a decision to admit
- Time to get X-ray completed
- Emergency department volumes
- Delivery of care
- Hospital patients who require an alternate level of care
- Length of patient hospital stay compared to Canadian average length of hospital stay
- Patients who left without being seen (LWBS) by an emergency department doctor
- Patients waiting in the emergency department for a hospital bed
- Hospital occupancy
- Patient experience
- Patient experience with staff introductions
- Patient experience with communication about follow-up care
- Patient experience with help for pain
- Communication with patients about possible side effects of medicines
- Patient reason for emergency department visit
- Overall patient experience with emergency department communication
- Overall rating of care
- Highlight Meaningful Changes
- Wait times
- Hospital Care
- Delivery of care
- Patient experience
- Overall rating of care
- Patient experience with talking with staff about help needed at home
- Patient experience with staff helping with pain
- Patient experience with information about their condition and treatment
- Patient experience with involvement in care decisions
- Patient experience with communication with nurses and doctors
- Client experience
- Client experience with courtesy and respect
- Client experience with listening
- Client experience with reaching their case manager
- Client experience with case manager (help with community services)
- Client experience with care plan involvement
- Client experience with care plan meeting needs
- Client experience with independence (home set-up)
- Client experience with independence (staff encouragement)
- Client experience with personal care staff capability
- Client experience with communication about a visit cancellation
- Client experience with pain management
- Client experience with reviewing medications
- Client experience with help to stay at home
- Client experience with family doctor being informed
- Client overall care experience
- Delivery of Care
- Resident Experience
- Resident experience of staff treating them with respect
- Resident experience with decision-making
- Resident experience with food
- Resident experience with getting their healthcare needs met
- Resident experiences with staff dependability
- Resident experiences with sharing concerns
- Resident experiences with feeling safe
- Resident experience with personal connections with staff
- Resident experiences with independence
- Resident experiences with rules
- Resident experiences with activities
- Resident overall experience
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family overall rating of care
- Clinical care
- Symptoms of delirium
- Mood worsened from symptoms of depression
- Behavioural symptoms improved
- Inappropriate use of antipsychotics
- Worsening pain
- New pressure ulcers
- Physical restraint use
- Unexplained weight loss
- Cognitive performance
- Frailty and risk of health decline
- Potential depression
- Activities of daily living
- Delivery of care
- Family experience
- Family experience with courtesy and respect
- Family experience with decision-making
- Family experience with food
- Family experience with healthcare services and treatments
- Family experience with resident cared for by the same staff
- Family experience with presence of a resident and family council
- Family experience with sharing concerns
- Family experience with staffing
- Family experience with staff responsiveness
- Family overall rating of care
Long Term Care
Placement within 30 days
Percentage of residents placed into long term care (LTC), or designated supportive living (DSL), within 30 days of assessment. (see data dictionary)
Alberta Health Services, Analytics. “Living Options – Admitted within 30 days by admitted location”. (2019). [Dashboard showing percent of individuals placed into continuing care within 30 days, by province, zone, and level of care, by fiscal year]. AHS Tableau Reporting Platform. Retrieved from https://tableau.ahs.ca.
What do you think?
- Looking at these results over time, are there differences between zones? Between designated supportive living and long term care? What factors could account for these differences?
Understanding “placement within 30 days”
Monitoring the percentage of people placed into designated supportive living and long term care within 30 days of assessment provides insight into how well the continuing care and the broader healthcare system is functioning. People can be placed into continuing care from the community or acute/subacute (hospital) settings.
The system is performing better when the percentage of people admitted into designated supportive living and long term care within 30 days is higher. This means that people who are assessed as needing this level of support and care are able to get this type of service in a timely manner and are receiving the right care in the right place.
Considerations when viewing the results
When thinking about placement into designated supportive living or long term care within 30 days, providers and leaders can consider a number of things to better understand and improve these results. Some questions they could ask before taking action include:
- How are results different by the setting that the individual is being admitted from (e.g., acute/subacute, or community)? Are people more likely to be admitted within 30 days from one setting over another? Are there changes over time? What reasons might account for these trends or differences?
- What strains exist for other areas of the healthcare system like acute care, home care, and informal supports (e.g., family member caregivers) when individuals wait for extended periods of time for their placement?
- Just because there is a space available at a site, it may not be suitable for an individual waiting for a space. The continuing care system makes sure that available spaces meet the assessed needs of each individual admitted as a resident. How can the system proactively manage demand and capacity?
The system is performing better when the percentage of people admitted into designated supportive living and long term care within 30 days is higher. This means that people who are assessed as needing this level of support and care are able to get this type of service in a timely manner and are receiving the right care in the right place.
Alberta Quality Matrix for Health
The Health Quality Council of Alberta uses the Alberta Quality Matrix for Health as a way of organizing information and thinking around the complexity of the healthcare system. This measure can be used as input to assess long term care’s performance in these dimensions of quality: Acceptability, Accessibility, Appropriateness, and Efficiency.